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Privacy Policy


Who we are
Our website address is: https://www.cm-enforcement.com

Our email address for all communications is: admin@cm-enforcement.com

Our registered office address is:

5 Allen Close
Mitcham
Surrey
CR4 1TL

We do not accept personal visitors at this address.

Registered in England & Wales as a Limited Company, registered number 11308690.

CM Enforcement Ltd is registered with the Information Commissioner’s Office as a Controller of Data. Our registration number is ZA780767.

What personal data we collect and why we collect it


Entering or remaining on private land that we manage may result in your personal data being obtained, retained and processed. The data collected and processed may include the vehicle registration number and images of the vehicle and driver.

The purpose of the processing of data is:


To ensure compliance with your obligations under the contract entered into when you entered and remained on the private land, and for the legitimate purpose of pursuing the driver or vehicle keeper, or any other party who may become liable for payment of any fees.
To deter criminal activity on the private land and help detect crimes which have been committed.

Our lawful basis for processing data is:
The processing of the data is necessary to a contract into which the driver has entered, in accordance with the Protection of Freedoms Act (2012)
There is a legitimate interest to pursue the driver/keeper for unpaid parking charges
Where a fee is payable we will request details of the registered keeper of the vehicle from the DVLA in doing so we will share some of your data such as your vehicle registration number, vehicle make, vehicle model and colour. We may also share your data with other third parties (for example the registered keeper or a hire company) who may possess information which could assist in resolving any dispute.

Where your data is obtained it could be retained for 3 years if there is no unpaid fee. If there is an unpaid fee the data will be held for sufficient time to resolve any dispute and enable the fee to be settled, and may be held for up to 3 years thereafter. Examples of when we may hold your data for longer are: Where there is an ongoing dispute.

Where there is an outstanding debt
Where a court order has been made allowing us to pursue outstanding money
Your personal data may be shared with third parties where necessary to the legitimate pursuit of our business. This may include, but is not limited to, debt recovery companies such as DCBL, solicitors, County Courts and bailiffs to pursue any outstanding debts. If you decide to appeal a parking charge to the independent adjudicator after your appeal has been rejected by us, then we will share your data with the adjudicator.

We will not share your data with any 3rd party that is not necessary to the legitimate pursuit of our business. We will never sell your data, nor use it for marketing, nor any other purpose not connected to the legitimate pursuit of our business.

Please email us at admin@cm-enforcement.com (please ensure that you provide proof of identification when emailing, include a parking charge reference and vehicle registration if applicable, and mark the subject as Personal Data) if:

You object to your personal details being processed
You believe we hold the incorrect details for you and would like us to correct them
You would like us to delete the data we hold for you
You would like to restrict how we process your data
If you would like a copy of the data we hold for you
Please note that you have the right to make any of the above requests, but we may object to your request if we do not agree with it. This is especially likely if there is an unpaid fee or an unresolved dispute of any kind. We will inform you if the request has been granted or not.

Credit/Debit Card Payments
Card payments made via this site are taken securely by our 3rd party payments provider who will use your card data for the purpose of making the transaction. CM Enforcement does not have access to your card data.

Contact Forms
If visitors use contact forms on this website it will collect the data shown in the form and also the visitor’s IP address. 

CM Enforcement Ltd.
Registered in England and Wales.
CRN: 11308690.
ICO: ZA780767.